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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. How can you find out your customer pain points?

A) by letting your customer talk about their current printing and/or personal systems set up
B) by selling them the lowest cost products
C) by sending them a HP Pain Point Fact Sheet (PPFS)
D) by getting them to log onto hppainpoint.com and answer a questionnaire

2. Which management software solution allows IT administrators to deploy OS, software, and system configuration?

A) Data Protector management software
B) Insight Control management software
C) LANDesk management software
D) HP Embedded Web Server software

3. Which powerful HP solutions offer tools to manage security on printers?

A) Wireless Direct Printing and AirPrint
B) HP BlOSphere and SureStart technologies
C) HP Embedded Web Server and Web Jetadmin
D) HP Universal Print Driver and LANDesk

4. What is a security benefit of a secure hard disk with full hardware encryption?

A) It allows customers up to 32MB of space on the printer
B) It gives customers peace of mind that anything saved to the printer is fully secure.
C) It gives customers the choice to save their documents to the cloud or the printer.
D) It allows customers to control who can print, what can be printed, and when printing can occur

5. What is a benefit of selling HP value rather than specifications'?

A) It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.
B) It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.
C) It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
D) It ensures customers are able to realistically compare product features and determine the fastest products for their organization.

Solutions: