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Avaya 6002-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: CM Messaging Integration & Configuration | 20% | - Integration with Communication Manager - Mailbox and user provisioning - CM Messaging server installation - Voice mail features and call coverage |
| Topic 2: System Configuration & Administration | 30% | - SAT commands and system parameters - Trunk groups, signaling, and call routing - Media gateways and circuit packs - IP endpoints, DCP, and SIP devices |
| Topic 3: Maintenance, Monitoring & Troubleshooting | 10% | - Backup and restore procedures - Common fault isolation and resolution - Gateway and endpoint troubleshooting - Alarm monitoring and logging |
| Topic 4: Features, Protocols & Interoperability | 15% | - SIP, H.323, and DCP protocols - Encryption and security settings - Integration with Session Manager and third-party systems - Shuffling, hairpinning, and media management |
| Topic 5: Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - Survivable remote and duplex configurations - System Platform and WebLM licensing - Server platforms and templates - Software installation and upgrade procedures |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. When using the Avaya Site Administrator GEDI interface, which command would be used to confirm the media gateway number 3 is registered?
A) Show media-gateway 3
B) Display media-gateway 3
C) Print media-gateway 3
D) View media-gateway 3
2. An administrator has just installed a 9620 IP Phones on an existing system. The command change IP network-map is use to administer the phone into to network region 100. All other phones are in network region 1. Like all other 9620 phones on this system, this one successfully gets IP address information fro, the one DHCP server. However, the new phone fails to register with CM.
Which two statements describe the cause of the problem? (Choose two)
A) There are no Medpros or H.248 Media Gateways administered in network region 100
B) Network region 100 is not configured to communicate with other network regins
C) Neither PROCR nor CLANs were administered in network region 100
D) On the IP interface form, some one recently set the field "Allow H.323 registration" to 'n'
3. Which three statements about CM_Duplex CM 6.0 are true?
A) S8730 with DAL 2 card does not support server duplication in CM 6.0.
B) The S8510 server is not used for duplication
C) The CM duplex template supports CMM
D) Server duplication is configured via "Failover" option on CDROMs web interface
E) Software duplication is available, but hardware duplication is not available.
4. Which two components are part of the Avaya Aura CM_Simplex template? (Choose two)
A) Utility services
B) Avaya Enablement Services (AES)
C) Session manager 6.0
D) CM 6.0
5. When using the Avaya Site administrator CEDI interface, which command would be used to check the configuration of telephone set with the extension of 1000?
A) Show station 1000
B) View station 1000
C) Print station 1000
D) Display station 1000
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B,C | Question # 3 Answer: A,B,E | Question # 4 Answer: A,D | Question # 5 Answer: D |








