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HP HP2-H41 Exam Syllabus Topics:

HP Selling Imaging and Printing Fundamentals Sample Questions:

1. Which printing trend is the result of the increase in original digital content?

A) Documents are copied on paper and then distributed.
B) Business is not concerned about printing costs.
C) Documents are distributed electronically and then printed.
D) Fewer documents are being printed.

2. Which product is an HP imaging and printing management solution?

A) HP ePrint
B) HPPCL6
C) HP Web Jetadmin
D) HP Managed Print Services

3. Which statement is true about the challenges that business customers face?

A) Customers must balance administration, customers, expertise, and sales.
B) Customers need to give first priority to their IT and then to their business.
C) Customers need to spend time building their IT platform before they focus on their core business.
D) Customers should outsource their marketing work and focus on IT.

4. What is the result of the availability of digital content?

A) more printed material included in product packages
B) a decrease in the amount of printing
C) an increase in the amount of printing
D) less need for paper documents

5. What is the primary reason you make more profit by attaching accessories to HP printer and MFP sales?

A) When customers use accessories, they use the product more which results in their buying more supplies.
B) The accessories can be ordered from the web, so you do not have to spend time on it.
C) Attaching accessories increases transaction time with a customer and increases opportunity to cross-sell.
D) The margin on accessories is often much larger than on the core product.

Solutions: