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Salesforce Certified Slack Administrator Sample Questions:

1. As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)

A) Create a multi-workspace channel for training that exists in each workspace.
B) Create an org-wide channel dedicated to company trainings.
C) Have each Workspace Admin post in the correct public training channel.
D) Create a Slack Connect channel dedicated to company trainings.

2. You are a Slack admin and you have just implemented Enterprise Key Management (EKM) within your Enterprise Grid.
In which situation would it be most appropriate to revoke the key?

A) When sensitive information is placed in the incorrect channel and shared with other users.
B) When a Multi-Channel Guest is invited into one of the company's workspaces.
C) When working with contractors in a Slack Connect channel.

3. Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake.
Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?

A) Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.
B) Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.
C) Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.
D) Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.

4. Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?

A) Single-channel Guest with deactivation time in six months
B) Member with no deactivation time
C) Multi-channel Guest with deactivation time in six months
D) Member with deactivation time in six months

5. Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?

A) Members experience less context switching when they are given the chance to access several workspaces.
B) Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org-wide policy and process decisions.
C) There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
D) Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.

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