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CertiProf Remote Work and Virtual Collaboration Certificate Sample Questions:

1. Which of the following is a key desired telecommuting skill?

A) Ability to speak on the phone.
B) Specify achievable work goals and review performance and give feedback.
C) Organized work practices.
D) Effective time management skills.

2. Recommendations to consider for communication in remote computers, are:

A) Work on maintaining morale.
B) Using icebreaker exercises
C) Quiet place to make calls
D) Have excellent lighting

3. Which of the following IF corresponds to a remote work facilitation practice?

A) Arrive a little early and interact with the team resolve doubts.
B) Analyze efficiency
C) Recognize achievements
D) None of the above.

4. If you must say "No" to a telecommuting agreement make sure there is:

A) It gives managers more flexibility but not employees.
B) Reviewed what you have or have not done to resolve the issue.
C) Reaffirmed your expectations to the employee.
D) Be honest open and fair.

5. Among the tools for day-to-day management we have.

A) Videoconference.
B) Tools for day-to-day management.
C) Traditional Project Management.
D) None of the above.

Solutions: