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Oracle 1Z1-456 Exam Syllabus Topics:

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Identify two components of sales coach that can assist in bringing opportunities to a successful close.

A) opportunity status
B) stalled deal limit
C) recommended documents
D) process steps
E) task

2. Identify the two correct statements related to variance in the context of sales quota.

A) Variance is the difference between the adjusted quota amount for the parent territory and the rolled up total amount from the child territory quotas.
B) Variance is the difference in parent and child quota.
C) Variance is the difference between the predicted sales quota and actual sales quota.
D) Variance can be spread, meaning that it gets added to the child territories.
E) Variance is the difference in quota among the child quotas.

3. A company has to assign sales representatives to leads opportunities based on the size and location of the customer and the skills of the sales representative. Which three dimensions must be enabled while configuring territories?

A) Geography
B) Organization Type
C) Product
D) Account type
E) Customer Size

4. As an implementation consultant you are asked to define a customer specific template for all quota batch process outputs. Which tool would you use to customize quota batch process output templates?

A) Oracle XDK
B) Oracle bi Answers
C) Oracle BI Publisher
D) Oracle Essbase Server
E) Oracle Reports

5. You are the CRM administrator of a now project to revitalize the Lead Assignment Manager rules to ensure the proper salesperson is getting assigned based on new geographies and current workloads.
Select the three Fusion Assignment Manager components that should be part of your process to plan the configuration of Assignment Manager.

A) Assignment Criteria
B) Dynamic Assignment
C) Attributes
D) Schedules
E) Resources
F) Business Objects

Solutions: