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Pegasystems PEGAPCLSA86V1 Exam Syllabus Topics:

Pegasystems Lead System Architect (LSA) Pega Architecture Exam 86V1 Sample Questions:

1. You need to create custom workspaces for the manager and for the Customer service representative (CSR), Also, you are asked to display some properties in custom formats that arc not supported by Pega.
Which approach satisfies these requirements?

A) Each access group can use separate portals, harnesses, and sections. Use Specialty Components and use XML to pass data.
B) Level age the Case Manager and Case Worker as reference points to create new portals, if required. Use Special Components and use JSON to pass data.
C) Identify the functionality required for each portal. Customize the portal either by modifying the section or harness. Use Specialty Components and use XML to pass data.
D) Create different harnesses for each user's workspace. New portal rules are not needed. Define Specialty Components and use JSON to pass data.

2. MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?

A) Use a declare expression to increment the pytJrgcncyAsp/gnAdjur.t value to 1. When a claim processor opens the assignment, the urgency is increased by 1.
B) Use an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for every assignment that matches the selection criteria.
C) Use the assignment SLA to increment the pyUnjerncyAssiqnAdjust value by 1 every day the claim is in an open status.
D) Use the overall SLA to increment the pyUrgencyAssignAdjust value by 1. Reset the goal date to the following day

3. Which of the following Skin rule customizations help satisfy the states requirements?

A) In the Skin rule, configure the Column Layout and specify the width of the sidebar on desktops.
B) In the Skin rule, configure the style for all application field values, paragraphs, and correspondence records.
C) In the Skin rule, configure the importance field for each column included in a repeating layout.
D) In the Skin rule, configure the Column Layout and specify how the sidebar appears on tables and smart phones.

4. Default application settings are shown in the image. What two edits do you make to the advanced configuration based on information in the reading passage? (choose two)

A) Select Framework
B) Edit the organization name to BCO
C) Deselect Create demonstration users'',
D) Select Framework'' as the Application structure.
E) Edit the Division name to UK'',

5. In the Answer Area, determine where data is stored for each design option.

Solutions: