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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer is planning to implement an asset management process including license management. As a part of the solution, discovery of installed software is planned for the server environment, including but not limited to IBM sub-capacity licensing discovery on VMware. The discovered data should be transferred to IBM SmartCloud Control Desk using IBM Tivoli Integration Composer with a predefined integration adapter.
Which product can be used as discovery engine in this scenario?

A) IBM License Metric Tool
B) IBM Tivoli Application Dependency Discovery Manager
C) IBM Tivoli Asset Discovery for Distributed
D) IBM Tivoli Endpoint Manager for Software Use Analysis

2. A customer has a third-party product that can easily roll out changes into their environment. Then they manually update their CMDB with the information from the release process. The CMDB update could be automated with information from which source?

A) the release tool
B) the change process
C) the configuration process
D) the discovery tool

3. Which solution ensures data accuracy through a complete audit and remediation processes out-ofthe-box?

A) IBM Change and Configuration Management Database
B) IBM Compliance and Release Management
C) IBM Remediation and Precision Manager
D) IBM Data Integrity and Audit Manager

4. An organization is using IBM SmartCloud Control Desk to manage their IT environment. Which three applications are key to building a knowledge management strategy to help the organization gather, analyze, store, and share knowledge? (Choose three.)

A) Web Service Library
B) Purchase Orders
C) Solutions
D) Incidents
E) Inventory
F) Problems

5. How are business processes supported in IBM Sen/ice Delivery and Process Automation products?

A) Implement runbook automation
B) Create integrations between the various products
C) Write custom Java classes for each process
D) Use the comprehensive workflow engine

Solutions: