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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote workers and would like to provide hard phones for their remote workers to login at home. Which two are needed to accomplish this? (Choose two.)

A) 1616 IP Phone with VPN software
B) VPN gateway for each remote worker
C) VPN Phone license for each remote worker
D) Modified 46vpnsettings.txt file
E) 4620 IP Phone with VPN software

2. What does "IMAP support" mean in the IP Office UMS service?

A) A message against new voicemail is sent to my email account. I can listen to it by dialing my phone number.
B) I can see/listen to voicemail messages by Web browser.
C) I can receive voicemail messages only using MS Outlook.
D) All messages are forwarded to my email account and deleted on my phone.
E) I can receive voicemail messages to my Outlook, Outlook Express and/or Lotus Notes programs running on my PC.

3. For what is the "Primary Trans. IP Address" on LAN2 used?

A) Define the default gateway to the interface.
B) Forward incoming IP packets without a service or session to the address if defined.
C) Assign more than one IP address to the interface.
D) A backup destination IP Address in case the main address is not accessible.

4. A customer currently runs a dedicated TFTP server on their network and does not want the Manager Application TFTP interfering with all of the other requests. How can this be disabled within the Manager application?

A) File > Preferences > Discovery Tab > Uncheck Enable BootP and TFTP Server
B) File > Advanced > Discovery > Uncheck Enable TFTP Server
C) File > Preferences > Preferences Tab > Uncheck Enable BootP and TFTP Server
D) File > Advanced > Change Mode > Disable TFTP Server

5. A new customer reported an issue on their site in Milan. The IP phone can login but cannot make calls to any agents that are using analog phones. what is the problem?

A) All cards may not be seated correctly.
B) Embedded Voicemail is not running properly.
C) You need to buy additional licenses.
D) 20 packets missed means too many packets lost; IP Office stops the call proceeding.

Solutions: