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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. What is the exact meaning of "IMAP support" in the IP Office UMS service, which enables users to retrieve voicemail messages from the server using specific email programs on their PCs?

A) A user can see/listen to voicemail messages via a web browser.
B) A new message is sent to a user's e-mail account. The user can listen to it by dialing their telephone number.
C) All messages are forwarded to a user's e-mail account and deleted from their telephone.
D) A user can receive voicemail messages to their Outlook, Outlook Express, and/or Lotus Notes programs running on their PC.
E) A user can receive voicemail messages only using MS Outlook.

2. Which application should you use to access and configure the IP Office Security Settings, including configuring secure access to the IP Office system?

A) Monitor Application
B) System Status Application
C) Manager Application
D) Web Manager Application

3. A customer has enabled UMS on their VoiceMail Pro server and wants to retrieve voicemail messages using Microsoft Outlook, but they are not using Microsoft Exchange as the message store.
Which complex protocol must be configured in Microsoft Outlook to access their messages?

A) POP3
B) MAP
C) HTTP
D) MAPI

4. What is the exact default short code used to toggle the modem function on the analog trunk card, which can be modified for custom requirements?

A) #9000*
B) *9000#
C) 9000
D) #9000#

5. A customer has a Windows Voicemail Pro server and wants incoming calls to be directed to a specific user if the caller's phone number is listed in their records.
Which voicemail action type must be configured to achieve this?

A) Conditional Action
B) Miscellaneous Action
C) Database Action
D) Configuration Action

Solutions: