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Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. Users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting Room from Avaya IX Workplace Clients (Windows/Mac/iOS/Android) and Avaya IX Workplace for Web Clients. A traceSM output displays the following error message:
404 Not Found (No route available)
Based on the error displayed in the trace, what is the cause of this problem?

A) Communication Manager routing mis-configuration
B) Avaya IX Workplace Clients' mis-configuration
C) SIP trunk/link to Communication Manager is down
D) Incorrect Dial Pattern in the SIP Routing configuration

2. Which AAMS log, accessible via web GUI, displays details about changes to the AAMS state/configuration?

A) Security Log
B) Components Status Log
C) Operational Log
D) Event Log

3. A customer is unable to send or receive IM/Multimedia messages from their Avaya IXTM Workplace for Windows Client. The following error message is displayed:
The messaging service is not currently available. What is the causing this problem?

A) The user's Multimedia Messaging account is currently suspended.
B) The user does not have an Enhanced Multimedia Messaging license assigned.
C) The Breeze cluster hosting Presence Services is currently set to Deny New Service.
D) The Breeze cluster hosting Presence Services is currently set to Offline Mode.

4. Avaya IX Workplace users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting Room. Running traceSM displays the following error:
403 Forbidden Reason: "NoDefaultMCUService"
Based on the error message in the trace, what is the cause of the problem?

A) There is no Virtual Room assigned.
B) There is no default Meeting Type assigned or there is no Meeting Type assigned for the Virtual Room.
C) No Equinox Media Server is set as a default Multipoint Control Unit (MCU).
D) No Equinox Media Server is available.

5. The Instant Messaging and Multimedia Messaging capabilities of a User can be checked using which technique?

A) Addressing a web browser to https:///acs/resources/configurations
B) From the Multimedia Messaging GUI on the User Management page
C) From the Multimedia Messaging GUI on the Messaging Profile page
D) Addressing a web browser to https:///aem/resources

Solutions: