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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. The customer will be using Avaya Contact Center Control Manager (ACCCM) to manage their Avaya Call Recording server. Which three pieces of information must you have to configure the connector? (Choose three.)

A) Version Number
B) Database Name
C) Database Login ID
D) Web Service Username
E) Call RecorderWeb Service URL

2. For a customer who has Avaya Contact Center Control Manager (ACCCM), what is a valid reason to install the database on a remote server?

A) The remote serveris on a slower speed network.
B) ACCCM does not support co-resident install.
C) Database redundancy is required and the customer is using an SQL cluster in their environment.
D) The customer hastoomany servers and wantsto reduce hardware storage inventory.

3. A customer plans to deploy Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. As part of the project scope of work, you want to ensure that you have TC'P/IP connectivity to and from the Communication Manager.
Whit h two ACCCM components connect to the CM? (Choose two.)

A) API Web Services
B) SecurityEngine
C) ACCCM Admin Web Interlace
D) Configuration Service
E) Provisioning Server

4. A customer plans to deploy an Avaya Contact Center Control Manager (ACCCM) solution with an Avaya Aura Contact Center (AACC) integration. How many licenses are required to meet the customer's needs?

A) One
B) Four
C) Two
D) Three

5. You are planning a custom Avaya Contact Center Control Manager (ACCCM) installation.
The customer wants to use a remote SQL Server for the ACCCM database. You need to make sure that you can access the server with a standard SQL authentication before you move to the next step. Which statement describes how to test communications with the remote SQL server?

A) Run Windows netdiagtest.
B) Run Windows Dcdiag.exe tool.
C) Use the ODBC connector on Windows to verify communication.
D) Use the Ping command to test connectivity.

Solutions: