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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. A client has five locations on a Small Community Network (SCN) with a centralized voicemail at the central site. The VoiceMail server is running out of resources to support all the remote auto attendants. The client wants all sites to have their own auto attendants while the central site supports user and hunt group mailboxes. How should the two site settings be configured? (Choose two.)
A) Set the central site as a distributed server.
B) Set the central site as a centralized server.
C) Set the remote sites as backup servers.
D) Set the remote sites as distributed servers.
2. Which VoiceMail Pro to email service type is configured from the Voicemail Client under Preferences and General?
A) IMAP
B) UMS Web
C) MAPI
D) SNMP
3. Which two IP Office applications can be installed on the same server? (Choose two.)
A) IP Office Voicemail Pro up to 16 voicemail ports
B) IP Office Voicemail Pro up to 20 voicemail ports
C) one-X Portal
D) CCR
4. A new customer reported an issue on their site in Milan. The IP phone can login but cannot make calls to any agents that are using analog phones. what is the problem?
A) All cards may not be seated correctly.
B) Embedded Voicemail is not running properly.
C) You need to buy additional licenses.
D) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
5. Which three requirements are collected during the Infrastructure Data Gathering phase?
(Choose three.)
A) Line of Business application integration needs
B) Physical Layer: Existing Telecom Infrastructure
C) Current PBX/Key System Features and Dial Plan
D) Productivity Requirements
E) Above Physical Layer: Existing Data Network
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: C | Question # 3 Answer: A,D | Question # 4 Answer: A | Question # 5 Answer: B,C,E |








