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HP HP2-I47 Exam Syllabus Topics:

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. Name two specific pain points a customer might have that HP Fix Services can help address. (Select two.)

A) Customer is not set up for remote working
B) Customer is facing increased cyberthreats.
C) Customer needs to focus on CapEx rather than OpEx.
D) Changing trends have had a negative impact on business performance.
E) Employees are less productive due to maintenance issues.

2. Match the HP Deployment Service with the service it provides.

3. What does the base warranty for HP Personal Systems provide?

A) Operating system and firmware updates
B) Protection against accidents such as liquid spills, electrical surges, and falls
C) Protection from manufacturer defects
D) Uplifted support for additional years of coverage

4. A customer has told you about the problems they are facing adapting to changes in the workplace, including managing increased remote work and the resulting security challenges.
Which questions should you ask to qualify this customer for HP Set Up Services? (Select two.)

A) Would you consider a lease-to-own solution?
B) Do you require security features such as hardware or BIOS protection?
C) How necessary is it for you to minimize capital expenditures?
D) How distributed is your workforce?

Solutions: