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Microsoft MB-260 exam : Microsoft Customer Data Platform Specialist

MB-260 Exam Questions
  • Exam Code: MB-260
  • Exam Name: Microsoft Customer Data Platform Specialist
  • Updated: Oct 27, 2026
  • Q & A: 120 Questions and Answers
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Microsoft MB-260 Exam Syllabus Topics:

SectionWeightObjectives
Design Dynamics 365 Customer Insights - Data solutions5-10%- Describe functionality and components
  • 1. API and use cases overview
    • 2. B2C vs B2B profile differences
      • 3. Near real-time updates support
        • 4. Microsoft Fabric integration
          Administer Customer Insights - Data5-10%- Ensure data privacy and consent
          - Monitor data refreshes
          - Apply security and compliance policies
          - Manage environment settings
          Create customer profiles through data unification35-40%- Define match rules
          - Configure merge policies
          - Verify unified profiles
          - Manage relationships and activities
          Configure third-party connections and exports5-10%- Export data to external systems
          - Integrate with Dynamics 365 apps
          - Set up data destinations
          Ingest data into Customer Insights - Data10-15%- Connect to data sources
          • 1. Managed vs customer-owned data lake
            • 2. Dataverse, Azure, and Common Data Model
              - Transform and cleanse data
              • 1. Use Power Query for data shaping
                • 2. Configure incremental refreshes
                  Configure measures and segments15-20%- Apply filters and conditions
                  - Define segment logic
                  - Create and manage measures
                  Implement AI predictions5-10%- Integrate custom Azure ML models
                  - Configure built-in models
                  • 1. Churn prediction
                    • 2. Product recommendations
                      • 3. Customer lifetime value
                        • 4. Sentiment analysis

                          MB-260 Exam Information and Product Questions

                          Yes — that is what the three versions are for. The online test engine runs on any electronic device and keeps working even without internet, so commutes and waiting rooms become MB-260 exam practice time. The PDF version prints out for reading anywhere and sharing with friends, and the PC test engine simulates the formal test atmosphere when you are at a desk. All three carry the same daily-checked Microsoft Customer Data Platform Specialist bank, so spare moments in any format add up to the same preparation.

                          The official outline divides the MB-260 exam into weighted domains, including:

                          • Configure measures and segments (15-20%)
                          • Ingest data into Customer Insights - Data (10-15%)
                          • Administer Customer Insights - Data (5-10%)

                          The Microsoft Customer Data Platform Specialist practice questions at TorrentExam map onto these same objectives, so spare-time study in any format stays on target.

                          Microsoft recommends these training resources for candidates:

                          Official training deepens understanding; daily-checked practice questions with verified answers sharpen exam performance. Combining both covers the full picture.

                          Registration for the MB-260 exam runs through these official channels:

                          Choose your date once your mock results in the test engine look consistently strong.

                          The MB-260 exam is the official assessment behind the Microsoft Customer Data Platform Specialist certification from Microsoft, and it has earned wide recognition in recent years. Its difficulty is real, which is precisely why the credential carries weight. Candidates who want to prepare with less time and money are best served by efficient, objective-focused material — and by using spare moments consistently rather than waiting for free weeks that never come.

                          The MB-260 exam contains 40-60 questions with 120 minutes minutes to complete them. Timed practice in the test engine under the same limit turns that constraint into a trained habit.

                          Passing the MB-260 exam requires 700 (scale 1-1000), and registration costs 165 USD. Careful preparation protects that investment — and our written refund policy exists to reduce the economic loss if a covered attempt still does not go your way.

                          No mandatory prerequisites; recommended: 6+ months experience with Dynamics 365 Customer Insights, Power Query, Dataverse, and Power Platform

                          Yes. After you become a member at TorrentExam, discounts are offered on your purchases — our way of rewarding candidates who prepare with us across more than one exam. Offers change from time to time, so ask our 24/7 team about the current member discount before you check out the Microsoft Customer Data Platform Specialist materials. Combined with the free trial and 365 days of free updates, membership makes the MB-260 exam package noticeably better value.

                          Microsoft Customer Data Platform Specialist Sample Questions:

                          Question #1

                          You are a Customer Data Platform Specialist. The marketing team wants to send personalized marketing emails to customers, but the customer FullName attribute has not been correctly populated as part of the profile unification process.
                          You update the Map process to include the loyalty.member.fullname, ecom.member.fullname, and cclubcust.member.full_name fields. Then, you map the fields to the Person.FullName semantic type. Audience insights automatically merges these fields into the FullName attribute on the Merge page.
                          What action should you perform to make sure the merged FullName field contains the most trusted data available?

                          • A. Edit the merged FullName field and combine fields by least recent based on timestamp in the source entity.
                          • B. Edit the merged FullName field and combine fields by most recent based on timestamp in the source entity.
                          • C. Edit the merged FullName field, combine fields by importance, and manually rank the source entities.
                          • D. Separate the fields in the merged FullName field, create a new field, and add attributes in priority order.
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for TorrentExam members. You can sign-up / login (it's free).

                          Question #2

                          You are configuring a new Dynamics 365 Customer Insights - Data environment that is focused on business accounts. You have completed business account unification, and you are now setting up contact unification.
                          You need to configure a relationship between a contact table and an account table.
                          Which two values do you need to specify on the Relationships page? Each correct answer presents part of the solution.
                          MOTE: Each correct selection is worth one point.

                          • A. Foreign key column in the contact table
                          • B. Name of the child contact table
                          • C. Primary key column in the account table
                          • D. Name of the parent account table
                          Reveal Solution  Discussion  0

                          Correct Answer: A,C  🗳️

                          Question #3

                          You are a Customer Data Platform Specialist. Your company's information technology team wants to use the out-of-the-box customer lifetime value (CLV) machine learning (ML) capabilities that come with audience insights, but the team has some concerns about the suitability of their data. You need to confirm if their research about data requirements is correct.
                          Which two statements are correct about the data characteristic requirements for configuring the CLV ML model? Each correct answer presents part of the solution.
                          NOTE: Each correct selection is worth one point.

                          • A. There should be at least two to three transactions per customer ID. preferably across multiple dates.
                          • B. There should be preferably two to three years of transactional data to predict CLV for one year.
                          • C. There should be at least 100.000 unique customers to perform the CLV model.
                          • D. The CLV model will not run if there is any missing data in the fields.
                          Reveal Solution  Discussion  0

                          Correct Answer: A,B  🗳️

                          Explanation: Only visible for TorrentExam members. You can sign-up / login (it's free).

                          Question #4

                          You are configuring data unification for a new Microsoft Dynamics 365 Customer Insights implementation.
                          Individual consumers are the primary target audience.
                          You define several match rules that include address data and other personal identifiers. These match rules did not perform as well as expected in your first unification run.
                          You need to improve the match results before your marketing team starts using the system.
                          Which two data enrichments should you consider implementing to improve the match results? Each correct answer presents a complete solution.
                          NOTE: Each correct selection is worth one point.

                          • A. Azure Maps provided by Microsoft
                          • B. Enhanced addresses provided by Microsoft
                          • C. Identity provided by LiveRamp AbihTec
                          • D. Enhanced company data provided by Microsoft
                          Reveal Solution  Discussion  0

                          Correct Answer: B,C  🗳️

                          Question #5

                          You need to begin planning how to address the marketing team's requests for future enhancements.
                          If you implement the requested changes, what is the total number of connections that will be required in BYAE's Dynamics 365 Customer Insights environment?

                          • A. 2
                          • B. 4
                          • C. 3
                          • D. 5
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️

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