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SAP C_C4HCX exam : SAP Certified - Solution Architect - SAP Customer Experience

C_C4HCX Exam Questions
  • Exam Code: C_C4HCX
  • Exam Name: SAP Certified - Solution Architect - SAP Customer Experience
  • Updated: Aug 20, 2026
  • Q & A: 82 Questions and Answers
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C_C4HCX exam dumps

SAP C_C4HCX Exam Syllabus Topics:

SectionObjectives
Topic 1: Integration and Extensibility- Extensibility options in SAP CX solutions
- API management and event-driven architecture
- SAP Integration Suite concepts
Topic 2: Security and Identity Management- Data protection and compliance in CX solutions
- Authentication and authorization concepts
Topic 3: SAP Commerce Cloud- Storefront and personalization concepts
- Extension and integration mechanisms
- Product content and catalog management
Topic 4: SAP Marketing Cloud- Personalization and journey orchestration
- Campaign management and orchestration
- Customer data and segmentation
Topic 5: SAP Customer Experience Architecture- Composable enterprise and CX strategy
- End-to-end CX architecture principles
- SAP CX solution integration landscape
Topic 6: SAP Sales Cloud & Service Cloud- Omnichannel engagement scenarios
- Sales process automation and CRM capabilities
- Customer service management processes

SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

1. Which of the following are integration styles according to the SAP Integration Solution Advisory Methodology?
Note: There are 3 correct answers to this question.

A) On premise integration
B) Data integration
C) Event-based integration
D) User integration
E) Thing integration


2. Which of the following best describes Tactics in SAP Emarsys Customer Engagement?

A) Tactics are KPIs available in Smart Insight dashboards.
B) Tactics are predefined segmentation rules.
C) Tactics are spend management marketing plans.
D) Tactics are pre-built automation programs designed to achieve a specific goal.


3. How does the Integration Advisor capability help you accelerate integration development?
Note: There are 2 correct answers to this question.

A) By generating artifacts for creating an integration flow in SAP Cloud Integration
B) By offering SAP methodology templates for creating integration strategies
C) By providing SAP advisory consultants to support customer go-lives
D) By using a proposal service based on machine learning using crowd sourcing


4. Where can an end user subscribe/unsubscribe from newsletters or notifications as a self-service?

A) Lite registration screen
B) Full registration screen
C) Preference center
D) Login screen


5. Which services are provided by SAP BTP Connectivity to integrate capabilities or data from the internet or your on-premise system landscape? Note: There are 2 correct answers to this question.

A) SAP Connectivity service
B) SAP API service
C) SAP Destination service
D) SAP Integration service


Solutions:

Question # 1
Answer: B,D,E
Question # 2
Answer: D
Question # 3
Answer: A,D
Question # 4
Answer: C
Question # 5
Answer: A,C

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