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IIC C131 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Regulatory and Legal Environment | - Compliance and consumer protection - Insurance regulations in Canada |
| Claims and Loss Handling | - Claims processes and documentation - Loss adjustment principles |
| Underwriting and Policy Management | - Underwriting guidelines and decision-making - Policy administration and endorsements |
| Risk and Insurance Fundamentals | - Insurance principles and coverage types - Risk identification and assessment |
| Insurance Brokerage Practice | - Broker roles and responsibilities - Professional ethics and conduct - Client relationship management |
IIC Advanced Skills for the Insurance Broker and Agent Sample Questions:
1. Amy, an agent, is inspecting a facility of a prospective client, Medical Manufacturing Inc. A junior employee, Max, is showing Amy around the main facility while it is in action, and answering her questions. Toward the end of the tour, Max's manager joins them and chastises Max for his negligence. What did Max likely forget to do?
A) Examine Amy's agent identification
B) Request a copy of Amy's coverage proposal
C) Provide Amy with the facility's business interruption plan
D) Prevent Amy from recording proprietary information
2. A broker is reviewing a client's risk profile. The client commonly sends their employees on international trips to source rare goods, which are often found in unstable parts of the world. The broker recommends a kidnap, ransom and extortion policy. Which type of client is this?
A) Distributor
B) Freight forwarder
C) Contractor
D) Builder
3. Which party is the beneficiary under a surety bond?
A) Insurer
B) Surety
C) Principal
D) Obligee
4. Derek arranges hard-to-place insurance for contractors with specialized equipment. In addition to the condition of the equipment, what can Derek determine about the risk by examining photographs?
A) Moral hazard, if there are poor maintenance habits
B) Physical hazard, if the client does not have the latest equipment upgrades
C) Product information, which is always better than an inventory list
D) Proprietary information, which is not always included with an application
5. The owner of a successful chain of spas wants to ensure her liability coverage is adequate. She has read about several lawsuits regarding slip and falls within spas, and she has been fielding questions via social media about health and safety practices from her clients. Her broker advises she has a broad umbrella policy over and above her primary policy. What coverage does the umbrella policy include?
A) Accidental death and dismemberment
B) Advertising liability
C) Money and securities
D) Workers' compensation
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: B |








