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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Visit Planning | 6% | - Territory and route management
|
| Topic 2: Platform | 10% | - Core platform configuration
|
| Topic 3: Data Setup | 36% | - Consumer Goods Cloud data model
|
| Topic 4: Integrations | 6% | - System connectivity
|
| Topic 5: Analytics | 6% | - Reporting and KPIs
|
| Topic 6: Visit Execution | 36% | - Automation and validation
|
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
Question 1
Sales Managers would like a map that shows which stores are running a promotion within their vicinity. Which solution meets their requirement and also involves the least amount of custom development?
A. The map component added to the home page
B. The nearby map component on the promotion records page
C. An unmanaged package from the AppExchange modified to meet the requirements
D. A visual mashup that displays the required map on the promotions page
Question 2
ABC Telecom offers advanced B2B connectivity products to companies with multiple service accounts, hundreds of quotes, and an average of 1,000 line items per quote.
Which application suite supports this scenario?
A. Subscriber Lifecycle Management
B. Enterprise Sales Management
C. Advertising Sales Management
D. Mobile Subscription Management
Question 3
Which are the two primary use cases for performing an in-store survey?
A. Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=5
B. Gathering point of sale data
C. Gathering feedback from customers, consumers shoppers, and staff
D. Gathering data on inventory reconciliation
E. Gathering data on promotions, inventory requirements and product quality
Question 4
ABC Cloud is using Communications Cloud's Order Management for provisioning and activations of services. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for reference and troubleshooting purposes. A Consultant has started their design using existing Vlocity Process Libraries.
What solution should the Consultant propose to save the ERP order identifiers back to the Salesforce order record?
A. Enhance OOTB integration adapter to process CREATE response from ERP and save returned ERP order identifier to SFI order record.
B. Configure GET ERP Order Callout task straight after the callout task that creates an order in ERP. Enhance the out-of-the-box integration adapter to process GET response from ERP and save returned ERP order identifier to SFI order record.
C. Configure the Response DataRaptor Bundle to process CREATE response from ERP and save returned ERP order identifier to SFI order record.
D. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save returned ERP order identifiers using Load DataRaptor.
Question 5
Acme Technologies is a Tier-1 provider selling fixed line Internet and TV services. In order to optimize the shipping of modems and set-top boxes (STBs), they are requesting a single call to the shipping fulfillment system, which combines all devices that need to be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage since they have a large customer base.
Which decomposition pattern fits their requirements?
A. Decompose modem and STB products into one Customer Facing Service (CFS) using M:1 decomposition pattern. Set Scope field on the technical product definition to 'Account'.
B. Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the CFS technical product to 'Downstream Order Item'.
C. Decompose modem and STB products into one Customer Facing Service (CFS) technical product using M:1 decomposition pattern. Set Scope field on the modem and STB products to 'Account'.
D. Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the modem and STB products to 'Downstream Order Item'.
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: C,E | Question 4 Answer: C | Question 5 Answer: C |








