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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Usability Test Planning and Reporting | 10% | - Stakeholder communication - Documenting results and recommendations - Test strategy and plan design |
| Basic Concepts of Usability, UX and Accessibility | 15% | - Relationship between usability, UX and accessibility - Definitions and core principles - Business value and objectives |
| Usability Evaluation Methods and Techniques | 25% | - Inspection methods: heuristic evaluation, cognitive walkthrough - Inquiry methods: surveys, interviews, focus groups - Usability testing: planning, preparation, execution, analysis |
| Risks in Usability, UX and Accessibility | 15% | - Identification and classification of risks - Project and product-level risks - Impact analysis and mitigation |
| Accessibility in Usability Evaluation | 15% | - Evaluating compliance and accessibility barriers - Inclusive design considerations - Standards: WCAG, ISO 9241, EN 301 549 |
| Fundamentals of Usability Evaluation | 20% | - Human-centered design process - Evaluation types: inspection, testing, inquiry - Goals, metrics and measurement |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
1. Which of the following is a principal task of the usability tester role?
A) Perform pre-session briefing of participants
B) Discuss findings from usability test
C) Communicate with test participant
D) Define testing tasks
2. In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?
A) Check whether the usability test report conforms to the best practices
B) Check that the usability test plan has been properly reviewed
C) Check that findings are communicated to the stakeholders
D) Check consumed resources regularly and compare with the estimates
3. Which of the following is a principal task of the usability test moderator role?
A) Create a survey plan
B) Log usability problems
C) Write a usability test plan
D) Define testing tasks
4. What does the Equality Act address?
A) It states that websites have to adhere to the WCAG conformity level AA
B) It states that websites have to adhere to the WCAG conformity level A
C) It protects people from discrimination in the workplace and in wider society
D) It obligates organizations to make sites accessible at all costs
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C |








