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Read the ServiceNow CSA Exam Requirements below
Applicants can take a three-day ServiceNow Basics training course or the ServiceNow Basics training course offered at Now Learning.
Industry experience with database and system administration concepts is also helpful, as is knowledge of IT help desk processes and workflows related to incidents, problems, and changes.
To pass this exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of practical experience with ServiceNow.
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Target Audience
The ServiceNow CSA exam is designed mainly for the sales engineers, ServiceNow customers as well as partners, and anyone who is seeking to become a certified system administrator.
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ServiceNow System Administrator Certification Exam
ServiceNow System Administrator Certification Proves Successful the candidate has the essential skills and knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system. Passing this System Administrator Certification exam also sets a set of experiences necessary to continue on ServiceNow certification paths. It is a prerequisite for Of course. The exam consists of approximately (60) questions. For every question from exam, there are several possible answers. The person who takes the tests. answer the options and select the correct answer to the question. After completing and submitting the exam, you will immediately get a positive or negative result. calculated and shown to the candidate.
ServiceNow CSA日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Reporting and Analytics | - Reports and dashboards - Performance analytics overview |
| Security and Administration | - User administration and roles - Access control rules (ACLs) basics |
| Data Management | - Tables and CMDB basics - Import sets and data loading |
| Service Management Applications | - Knowledge management - Change and request management - Service catalog and request fulfillment - Incident and problem management |
| Service Automation and Configuration | - Workflows and Flow Designer overview - Business rules and client scripts basics |
| ServiceNow Platform Fundamentals | - Lists, forms, and filters - Navigation and user interface - Platform architecture and components |
