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Salesforce Arch-301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Management | 5% | - Data modeling and architecture - Data quality and governance |
| Discovery and Customer Success | 25% | - Quantitative and qualitative objectives to measure project success - Discovery artefacts (e.g., Reference Architecture diagram) - Customer-centric discovery techniques |
| Marketing Cloud | 5% | - Customer journey design - Marketing automation integration |
| Integration | 5% | - MuleSoft integration patterns - API management and data integration |
| Analytics | 5% | - Data visualization and reporting - CRM Analytics (Tableau CRM) implementation |
| B2B Commerce | 15% | - B2B Commerce solution design - Integration with other Salesforce clouds |
| Field Service | 5% | - Work order and scheduling optimization - Field service operations |
| Service Cloud | 10% | - Case management and automation - Service process design |
| Revenue Cloud | 10% | - CPQ and billing solutions - Revenue lifecycle management |
| Experience Cloud | 5% | - Partner and customer engagement - Portal and community solutions |
| Sales Cloud | 10% | - Opportunity and lead management - Sales process optimization |
Salesforce Certified B2B Solution Architect Sample Questions:
1. Universal Containers (UC) is at the end of its first and only design phase. UC decided to go ahead and build against the entire future design that was developed and agreed upon by its internal stakeholders and Center of Excellence. But a concern by the executive team is how UC can de-risk itself and stay within budgetduring the build while still hitting the objectives that were defined m the design phase.
Which recommendation should the Solution Architect make to alleviate the executive team's concerns during the build?
A) Promise the executive team that the project manager will always give comprehensive budget numbers every week and they will never overrun on budget.
B) Help the executive team develop a governanceframework; and team to focus on those concerns throughout the build and track the budget.
C) Assure the executive team that the current project is at a fixed scope and there will not beany overrun on budget.
D) Help the executive team understand that they created their entire complete vision of the solution already and there is no chance anything new will come up during the build.
2. Universal Containers (UC) is currently utilizingSalesforce Revenue Cloud, Service Cloud, and Field Service for its internal Sales teams, call center, and field service teams. The field service team has asked for new data visibility around Sales and Service data because customers in the field will oftenask about sales orders that typically exist within Revenue Cloud.
What is an immediate consideration a Solution Architect should provide regarding giving this kind of data access?
A) Provide the field service team witha Sales Cloud license to view Order data.
B) Generate a new permission set that grants access to the Order object andassign it to the field service users.
C) Generate a new profile that grants access to the Order object and assign it to the field service users.
D) Provide the field service team with CPQ licenses to view Order data.
3. Universal Containers (UC) sells automotive spare parts through a large network of partner retail outlets. UC's business model relies on partners (retail outlets) reaching out toUC to get access to its product catalog, selecting the product(s) they require, and then making bulk purchases. The partners occasionally reach out to UC sales representatives for advice or clarifications regarding particular SKUs on an opportunity on which they are co-sellers.
UC wants to offer discounts to partners who make large purchases. Further, UC wants to provide its partners with reports detailing their sales, including reports that summarize sales by partner, to help UC classify its partners accordingly.
Which solution should a Solution Architect recommend to meet UC's requirements?
A) Sales Cloud, Service Cloud, and Partner Relationship Management
B) Sales Cloud, B2B Commerce, and Partner Relationship Management
C) Sales Cloud, B2B Commerce, and Customer Community
D) Sales Cloud, Partner Relationship Management, and Einstein
4. Universal Containers uses an ERP as system of record (SOR) for its product data, and Sales Cloud and Revenue Cloud for its sales data. TheProduct data must be synced with Salesforce so that sales representatives can add the products to their Opportunities and Quotes. As Products are deactivated within the ERP, they should no longer be available. Since Sales Cloud is the SOR for Opportunities and Revenue Cloud is the SOR for Quotes, the Solution Architect has been asked to come up with an archiving strategy that preserves Opportunity and Quote data related to these deactivated products m Salesforce for historical reference.
What should a Solution Architect recommend to manage the deactivation of the Products and archiving of the Saks data?
A) Remove the Product from active Opportunities and Quotes. Archive the Opportunity and Quote data in a third-parry system and bring back into Salesforce as External Objects.
B) Deactivate the Product in Salesforce once it is deactivated m the ERP. Mark the Opportunity and Quote data in Salesforce as inactive so they do not show up in reporting.
C) Deactivate the Product m Salesforce once it is deactivated m the ERP. Archive the Opportunity and Quote data in a third-party system and bring back into Salesforce as External Objects.
D) Delete the Product in Salesforce once it is deactivated in the ERP. Archive the Opportunity and Quote data m a third-party system and bring back into Salesforce as External Objects.
5. GG3 has gone live with a B2B multi-cloud solution and plans to add more functionality over time. The company has a team of system administrators who each focus on a specific cloud and area of functionality.
GG3 has decided to use an Org-Based deployment approach. It wants to protect the investment made and set the team up for success in the future.
What should a Solution Architect recommend as a best practice to put checks in place for decisions on changes moving forward?
A) Engage a third-party company to manage all governance and represent as the Steering Committee.
B) Set up a Governance and Monitoring structure that includes a Steering Committee, a Center of Excellence, and a Data governance council.
C) Budget for a Governance and Monitoring structure that includes a communications plan and project methodology for the following year.
D) Engage Salesforce services to manage all governance and represent as the Steering Committee.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: B |








