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Avaya 74950X exam : Avaya Oceana® Solution Integration Exam

74950X Exam Questions
  • Exam Code: 74950X
  • Exam Name: Avaya Oceana® Solution Integration Exam
  • Updated: Aug 11, 2026
  • Q & A: 65 Questions and Answers
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Avaya 74950X Exam Syllabus Topics:

SectionObjectives
Topic 1: Workflow and Orchestration- Business logic handling
  • 1. Event-driven processing
    • 2. Routing rules and decision points
      - Interaction workflows
      • 1. Multichannel interaction handling
        • 2. Customer journey orchestration
          Topic 2: Avaya Oceana Architecture Overview- Deployment models
          • 1. Cloud and hybrid deployment considerations
            • 2. On-premises deployment concepts
              - Core components and system architecture
              • 1. Interaction routing and orchestration flow
                • 2. Oceana platform components overview
                  Topic 3: Integration and Configuration- Configuration tasks
                  • 1. User and service configuration
                    • 2. Routing strategies and policies
                      - System integration
                      • 1. External CRM and third-party system integration
                        • 2. Integration with Avaya Aura components
                          Topic 4: Monitoring and Troubleshooting- System monitoring
                          • 1. Logging and performance monitoring
                            • 2. Health checks and diagnostics
                              - Issue resolution
                              • 1. Troubleshooting tools and methods
                                • 2. Common integration issues

                                  Avaya Oceana® Solution Integration Sample Questions:

                                  1. A customer is using an end-to-end Avaya Fabric Connect network solution for Surge IoT implementation.
                                  Which Avaya technology is most useful for IoT deployment automation at the Access Layer?

                                  A) Fabric Orchestrator
                                  B) Fabric Attach
                                  C) Fabric Extend
                                  D) Fabric Connect


                                  2. While implementing an Avaya Surge™ IoT solution, what are the two key recommended configurations it will stop the external hacks/breaches on IoT devices? (Choose two.)

                                  A) Segment the entire network
                                  B) Implement HyperSec zones
                                  C) Subnet the entire network
                                  D) Implement role firewalls
                                  E) Implement basic firewalls


                                  3. Each ONA follows an ONA life cycle Management to describe its states.
                                  When the ONA is in the Inactive state, which statement is true?

                                  A) It is when the device inventory/profile Is present and associated to a service profile, and the device is in the network, authenticated, and operational.
                                  B) It is when the device Inventory/profile for the device is present, but is not associated to a service profile, and the ONA is onboarded in the Avaya Surge™ IoT healthcare application.
                                  C) It is when the device Inventory/profile is present and associated to a service profile, but the device is not in the network.
                                  D) It is when the device Inventory/profile is present, and the device is in the network and authenticated, but the service profile Is not associated.


                                  4. To monitor the network elements, which three protocols are used in an Avaya Surge™ IoT solution? (Choose three.)

                                  A) Socket
                                  B) Telnet
                                  C) RDP
                                  D) SNMP
                                  E) SSH


                                  5. A customer is implementing an Avaya Surge™ IoT Controller in their Hospitality network.
                                  Which three basic requirements are needed to setup the Avaya Surge™ IoT Controller? (Choose three.)

                                  A) The ILO IP address can be in the same management network or different subnet.
                                  B) The gateway belongs to the same management network as the management IP address.
                                  C) Use unique management IP addresses that do not already exist in DHCP.
                                  D) A separate public network is needed to host the Avaya Surge™ IoT Controller.
                                  E) The Avaya Surge™ IoT Controller must run on Windows Server.


                                  Solutions:

                                  Question # 1
                                  Answer: A
                                  Question # 2
                                  Answer: D,E
                                  Question # 3
                                  Answer: C
                                  Question # 4
                                  Answer: B,D,E
                                  Question # 5
                                  Answer: B,D,E

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