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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.
Which benefit would you tell them?

A) DECT supports longer distances than Wi-Fi.
B) WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.
C) DECT Is voice only and the chance of hacking Is minimal,
D) WiFi provides voice and data access for users.

2. Refer to the Scenario: H&H Ticket.

The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

A) IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
B) The IP Office can be virtualized in either a Nutanix or a VMware environment.
C) IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
D) IP Office uses many of the same components and applications such as SBCE and System Manager.

3. For Avaya Equinox Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?

A) Web browser connectivity
B) Recording and playback
C) Video room systems as participants
D) Live broadcast for 750 viewers

4. Refer to the Scenario: H&H Ticket.

H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)

A) Correct their personal entry in the system directory.
B) Create personal short codes.
C) Button programming
D) Modify their personal directory.

5. Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?

A) Only Owner/Admin level users can share files.
B) All levels of users can share files.
C) File sharing is not a capability within Avaya Spaces.
D) Only Member level users and above can share files.

Solutions: